It's a leadership failure. They obviously have a UI/UX dept. Those people want to be considered productive. Hence, they need to force a major redesign every now and then. Without a Steve Jobs like leader, those things will happen due to fundamental laws of corporate bureaucracy.
> It's a leadership failure. They obviously have a UI/UX dept. Those people want to be considered productive.
They had a guy who had no UI/UX experience leading the UI/UX team. He left for Meta thank goodness [1].
[1]: “Alan Dye Leaves Apple for Meta, Replaced by Longtime Designer Stephen Lemay” — https://daringfireball.net/linked/2025/12/03/alan-dye-leaves...