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rkagerertoday at 1:16 AM3 repliesview on HN

That kind of attitude disgusts me. Like it's someone else's job to have a sense of accountability. They would not remain employed in my company.

When I developed software I would jump right on top of any bug reports immediately, and work until they were fixed. I was grateful to my customers for bringing them to my attention.


Replies

nerdiletoday at 1:27 AM

It is different when you have a billion customers, all with different setups. At that scale, you notice real defects through product telemetry, support ticket volume, or trusted channels. You receive a high volume of bug reports that are due to user confusion, misconfiguration, or misbehavior of other software on the device - where solving an issue for one customer doesn't result in improvements for the other billion. Triage, filtering, and winnowing are necessary here.

eobtoday at 1:23 AM

My guess it's just the emergent behavior that results when a company doesn't provide developers time to fix bugs.

If their week is already booked full just trying to keep up with the roadmap deadlines, a bug ticket feels like being tossed a 25lb weight when you're drowning.

You could say: "but have pride in your work!"

But if your company only values shipping, not fixing, that attitude doesn't make it through the first performance review.

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hulitutoday at 7:22 AM

> That kind of attitude disgusts me. Like it's someone else's job to have a sense of accountability.

GTK1, GTK2, GTK3, GTK4, GTK5. Fixing bugs is hard, rewrite is easier.

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