> they have no realistic choice not to

If folks expect someone to solve problems for them, than 100% people end up unhappy. The old idea of loyalty buying a 30 year career with vertical movement died sometime in the 1990s.

Ikigai chart will help narrow down why people are unhappy:

https://stevelegler.com/2019/02/16/ikigai-a-four-circle-mode...

Even if folks are not thinking about doing a project, I still highly recommend this crash course in small business contracts

https://www.youtube.com/watch?v=jVkLVRt6c1U

Rule #24: The lawyers Strategic Truth is to never lie, but also avoid voluntarily disclosing information that may help opponents.

Best of luck =3