logoalt Hacker News

amatechayesterday at 9:50 PM1 replyview on HN

A while back I was buying tickets for a gondola for a trip in Europe and the checkout process failed during payment because their site didn't load their analytics/tracking stuff with proper error-handling, so when my ad-blocker prevented the tracking stuff, their checkout process failed to handle my CC's 2-factor auth and the checkout would fail. Had to contact my CC company and work with the gondola company to tell them what they're doing wrong so they could fix their website code. Pretty sad to know whoever built their stuff actually shipped a checkout flow (for a VERY popular tourist destination) without testing with ad-blockers enabled.


Replies

lxgryesterday at 10:29 PM

To be fair, this sometimes seems on the ad blocker. I've definitely seen mine accidentally nuke part of the payment Javascript (or maybe the 3DS iframe?) because some substring of it matched some common ad URL, which is obviously unrecoverable for the site itself.