I could imagine a leadership or viewpoint change in how they reported when/what was down.

I've seen so many times where Company A will complain that their vendors aren't accurate enough about uptime and how Company A notices first that their vendors are down, but then they themselves have a very laggy or inaccurate status page.

We want our vendors to be accurate to the minute on these, but many CTOs don't care to admit when they too have problems.