alt Hacker NewsIt's the government, the US government. By far the largest employer and spender in the world. So yes, they are held to a higher standard. Businesses intentionally throttle customer service lines for profit reasons. The government should not. How is this difficult to understand?
>So yes, they are held to a higher standard.
See my earlier comment about how this is a meaningless platitude.
>Businesses intentionally throttle customer service lines for profit reasons. The government should not.
None of this was presupposed in the original comment, only that wait times are long.