Lots of critiques here! Something missing in this discussion is people asking _why_ it is that they're doing this. The people who work there aren't stupid!
I think this is a disconnect between people who think that large companies are static entities with established products vs. large companies that still operate like a startup and are trying to grow. When you're building your business from $0 in revenue, you don't know what will work! You try different things, you [launch over and over again](https://www.ycombinator.com/library/6i-how-to-launch-again-a...)...all in hopes of something that works, sticks, and starts to grow.
In every example here, I see OpenAI trying something new, hoping it will grow, and shutting it down after it doesn't. Sora is the pre-eminent example of this. They make news, but you don't talk about the things they launch that successfully grow!
OpenAI isn't shutting down Codex or ChatGPT, because those were launches that they did that actually worked! When you go look at the tweets and communication from OpenAI employees when ChatGPT launched, nobody was sure that it would work. But it did. And if they hadn't launched, we would have never known how valuable it was.
All that is to say...you don't know what will work until you launch. Most things fail, and it's correct to shut them down. But focusing on the products that haven't worked instead of the products that have gets you more clicks, but actually depresses innovation by making future launches less likely.
Sora was losing 15M a day and it was running at least 3 months, so that's a total 1.3 Billion. That's a pretty expensive experiment. It sounds like a company with lots of VC to burn and no discipline. Even Jensen Huang accused them of lack of discipline in business approach.
I'm not sure your criticism is quite fair. I think everyone here is willing to cut more slack to the underdog. But when your company represents an outsized chunk of the digital economy and employs 10k+ people, and only then says "sooo, let's try to build some sort of a profitable product here", I can see why people are rolling their eyes.
OpenAI also burned a lot of goodwill by pretending to be a nonprofit foundation focused on the betterment of mankind and then executing one of the most spectacular rugpulls in modern history. So yeah, people will be giving them a hard time even if it turns out that the valuation is justified.
People are much more willing to give the benefit of the doubt on things like that when the flagbearers of your industry aren't running around sucking all of the oxygen out of the system and telling people things are "solved": that your product will obsolete them in the next 6-12 months.
We get it. They say that stuff to raise money, make sales and keep the party going. But don't expect too much sympathy when the strategy falters a bit.