My dad googled “amex phone number” and called the first result. I spent most of a Saturday cleaning up after the scammers.
I told him, next time call the number on the back of your card.
Any chance the first result was an ad? Those are definitely a popular phishing distribution mechanism, so getting your parents an adblocker could help
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Any chance the first result was an ad? Those are definitely a popular phishing distribution mechanism, so getting your parents an adblocker could help