What's your assessment of AWS and GCP? Do you think it's likely they suffer from some of the same issues (eg the manual access of what should be highly secure, private systems, the instability, the lack of security)?
As a former GCP engineer, no, the systems are not generally unstable or insecure.
There is definitely manual access of data - it requires what was termed “break glass” similar to the JIT mechanism described by the author. However, it wasn’t quite so loose; there were eventually a lot of restrictions on who could approve what, what access you got after approval, and how that was audited.
It was difficult to get into the highest sensitivity data; humans reviewed your request and would reject it without a clear reason. And you could be 100% sure humans would review your session afterwards to look for bad behavior.
I once had to compile a large list of IP addresses that accessed a particular piece of data to fulfill a court order. It took me days of effort to get and maintain the elevated access necessary to do this.
I have a lot of respect for GCP as an engineering artifact, but a significantly less rosy opinion of GCP as an organization and bureaucratic entity. The amount of wasted effort expended on engaging with and navigating the bureaucracy is truly mind-boggling, and is the reason why a tiny feature that took a day to code could take months to release.
As a former GCP engineer, no, the systems are not generally unstable or insecure.
There is definitely manual access of data - it requires what was termed “break glass” similar to the JIT mechanism described by the author. However, it wasn’t quite so loose; there were eventually a lot of restrictions on who could approve what, what access you got after approval, and how that was audited.
It was difficult to get into the highest sensitivity data; humans reviewed your request and would reject it without a clear reason. And you could be 100% sure humans would review your session afterwards to look for bad behavior.
I once had to compile a large list of IP addresses that accessed a particular piece of data to fulfill a court order. It took me days of effort to get and maintain the elevated access necessary to do this.
I have a lot of respect for GCP as an engineering artifact, but a significantly less rosy opinion of GCP as an organization and bureaucratic entity. The amount of wasted effort expended on engaging with and navigating the bureaucracy is truly mind-boggling, and is the reason why a tiny feature that took a day to code could take months to release.