> The ruling, awarded without proper notice by an emergency arbitrator (a non-court mediator that is part of the American Arbitration Association), actually said nothing about the truth or otherwise of Sarah’s devastating claims in her book. It made no mention of defamation. Instead, it relied on a non-disparagement clause in her severance agreement with Facebook to silence her.

It's well past time to rein in arbitration.

It really should be treated like small claims court; only permissible up to a point. Once it's high-stakes enough, real courts should be in play.