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cube00yesterday at 7:18 PM1 replyview on HN

Staffed desks would just tell you they need to open a ticket.

No company will give full account unlock control to field employees.

Even the bank teller behind the glass needs to phone their internal fraud dept to unlock accounts.


Replies

nottorpyesterday at 9:09 PM

> needs to phone their internal fraud dept

Except the bank teller has already authenticated you and internal fraud will pick up the phone...