At Redmond, there was also the Patterns & Practices group (P&P) that tried to make sense of the dev products, and built extra libraries “to show customers how to use them”. They followed the bouncing ball of the frameworks releases from the main development teams. It suggests that it wasn’t clear exactly how you’d use the main products: so P&P said, ‘try it like this.’ I also think the article didn’t say much about MS in the web era. The company survived webdev IMO, but it definitely wasn’t the leader