Phones are perfectly capable of accessing websites. I think a lot of the shift here has to do with companies aggressively pushing apps because apps are more profitable, which in turn trains users to expect apps.
Sorry, there are by faaaar not as much useable mobile websites than crappy mobile websites - most mobile websites are not really optimized, more like "just let us deploy some custome mobile CSS and people will use it" style
Sorry, there are by faaaar not as much useable mobile websites than crappy mobile websites - most mobile websites are not really optimized, more like "just let us deploy some custome mobile CSS and people will use it" style