alt Hacker News> I’m not sure how exactly this should be worded in law
No policy or law shall be enacted that directly or indirectly requires a use of a computing device where any other alternative at all is possible. Where offering other alternatives presents a cost, that cost (and only that cost, with no markup) may be passed on to the consumer.
That could still get prohibitively expensive. Take the example from this article, where there's only one person still using the paper ticket option...
I could see someone arguing you need a specially trained staff member or supervisor to verify your ID for anti-scalping, which they don't need to do for other e-tickets. Say only one person uses this option all season, they could be asked to pay for an entire employee's salary/benefits.
It's a bit hyperbolic, but supporting non-standard workflows is organizationally expensive with many non-quantifable costs.