I think the social aspect is underreported. I think this applies even for people using Claude Code and not just those treating an LLM as a therapist. In other words, I wonder how many of these people can't call their doctor to make an appointment or call a restaurant to order a pizza. And I say this as someone who struggles to do those things.

People claim that DoorDash and other similar apps are about efficiency, but I suspect a large portion is also a desire to remove human interaction. LLMs are the same. Or, in actuality, to create a simulacrum of human interaction that is satisfying enough.