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eranationtoday at 7:30 AM0 repliesview on HN

I’m an enterprise customer, and still waiting for a human to respond for over 2 weeks, and there’s a special form for enterprise expedited support. I understand growing pains but this borders incompetence. If Comcast gives better customer service, you have a problem. (I would recommend to stay on the teams plan or personal plan if you can, by the way, unless you really have to)

Not to mention their 1 9s availability (I am not joking, check for yourself).

Insert victims of their own success cliche here.