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M95Dtoday at 7:39 AM2 repliesview on HN

In EU, a product such as this would have a 2 year minimum warranty. How long was yours?


Replies

pdpitoday at 8:26 AM

They might be able to work around that by arguing it’s a consumable, so not a warranty issue.

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gambitingtoday at 9:19 AM

Again, it's a misconception(and I'm from the EU). EU law guarantees that for 2 years from purchase(it's actually 6 on most items) the seller has to fix any issues that arise from manufacturing faults. In the first 6 months of ownership, any fault is automatically presumed to be a manufacturing fault, after 6 months the buyer has to prove that it is. That is not the same as a warranty, if your laptop randomly stops working 2 years in you don't automatically get a right to have it repaired unless you can prove it failed because of a manufacturing defect(which as you can imagine, is actually quite hard to prove).

A lot of manufacturers have alligned their warranties to be 2 years long in the EU because they don't want to deal with the above, but it's completely 100% legal to offer a 1 year or 6 months warranty in the EU on any item. Your rights with regards to seller's responsibility are not affected by it.

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