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wsmwktoday at 4:11 PM0 repliesview on HN

Yes, FUD and long held myths can be found anywhere. But speaking as a staff member and someone who has seen first hand user reports, here is some straight shooting:

* there are rare cases of a profile either misplaced (exists but not correctly pointed to) or gone - it is something which I understand Firefox people are working on (Thunderbird uses the Firefox profile system) * there are extremely rare reports where prefs.js is corrupted * there are no compact failures in current versions - there are no open bug reports for recent versions, so it has been totally obliterated by a rewrite and subsequent fixes. Most user reports of compact failure are attributed to other causes of folder corruption * folder corruption can occur as easily from external sources as from product bugs.

Anyone who has a problem can file a support request at https://support.mozilla.org/en-US/questions/new/thunderbird to get assistance.

Also, beware drawing broad conclusions about other users' experience from one's own personal experience. I have almost never experienced corruption - once in the last 10 years. But I am also using a Thunderbird profile that has gone through 5 different laptops, two different OS, using daily builds, which is AMPLE opportunity to have had multiple catastrophic failures. But because I know other users experiences I consider myself lucky.