> Microsoft wanted me to confirm my age, that I was a "real person" along with identity. So Microsoft somehow reached out to the police department, based on my address information in my Microsoft accounts, with a check of some kind. I had to go to the local police department to verify who I was and my age. The police department told me it was odd. They are just following up on Microsoft complaint. This happened a few or so years ago. Microsoft confirmed my identity then. However, the Microsoft account profile photo issue still exists today.
You what now???
That sounds like straight up scammer behavior. "Yes, this is Microsoft calling. We need to confirm your info with the local authorities."
> The police department told me it was odd. They are just following up on Microsoft complaint.
Since when does your local police department respond to a "Microsoft complaint?"