You probably do agree that this should not be normal. And not the expected way to get your money back? There is no blocklist option at my bank, so I'd have to do that every month in perpetuity?
Simply because I cannot login and cancel my account?
side note, these are things I feel should be: 1. Illegal: "noreply@" addresses. My inbox is not a dumping ground and email is two way, not one way. 2. Required: phone numbers on you website, easily found, that are picked up by humans.