"Crying wolf" constantly like this is so frustrating. It waters down the message until they send something you really need to worry about, which you ignore like the rest of the pointless messages.

My spam folder is full of "Action Required" emails. So many of them are phishing attempts that I would never even open such an email even if it really truly came from Microsoft.

I was told by awareness training that e-mails titled "Action required" are phishing mails.

I unfortunately took part in their startup program. I was awarded the credits. However, I noticed that everything was super pricey, especially the AI services and the azure interface is basically garbage. It is very easy for you to enable a service and never be able to find it later until you have been billed for it later in the month. Maybe the GCP interface has spoilt me too much.

Long story short: I discontinued their program and it's been 2 years and I still receive those action required emails only to find out that there is absolutely no action required on my side. Harassing users is their favorite past time I swear. Ask the Github desktop folks. On Mac OS, there is no option to disable automatic updates. It loves installing a helper that runs 24/7 with admin privileges. If you click on deny, it will keep harassing you - every. single. day. First thing in the morning - 3 times, 3 times in the evening. You could be in the middle of something important, like a meeting or a screen share or running some serious stuff like CNC milling (which I do) and this thing will just popup and ask you for admin privileges until you accept.

And even if you accept and give it permissions, it just buys you a few days time. People have tried before to open an issue on Github - their response was simply "This isn't a priority for us right now" and they just closed the issue.

Same story with Windows too. I wish there was a law to prevent this kind of bullying behaviour.

I once filed a support ticket against one of those emails because I couldn't figure out what they were telling us to do.

Even MS's staff couldn't figure out what resources the "Action Required" email had to do with.

Google famously just did this with their Captcha service. Had lots of people signing up for a more complicated version on Google Cloud that they didn't need to do.

I literally have a rule to automatically mark as read any email that has "important update" in the subject, because 99% of these "important updates" are various types of inconsequential "lawyers made us do this" bullshit.

Same with GCP. I have Private test account with nothing on it. I get emails about actions being required regarding APIs I have never used, a few times per year.

That's actually a good case for a LLM going through it and deciding: "nah, overblown" and "Oh, yeah, this one can close the account"

Because it absolves them of liability of anything goes wrong. They can point to the email say "we warned you". Having to filter and target the specific set of customers that a notice applies to carries risk and costs to them and they wanna pass it to you.