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greysonptoday at 2:51 PM4 repliesview on HN

Signal developer here. It's just because notification reliability is always a top support complaint, and a lot of people turn off notifications and don't realize they've done so. Admittedly, once a month is likely too aggressive.


Replies

dataflowtoday at 3:07 PM

How about instead of prompting to enable notifications, you leave a small banner or other unintrusive/non-annoying UI noting that they're off, which users can tap in order to learn more about how to reenable them?

For an app that prides itself on privacy, it's kind of crazy that you're making it so easy to accidentally blow it.

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piggggtoday at 2:57 PM

Is there some "no means no" additional setting that could be added where someone has to go into settings that would prevent that?

I fear that with the notifications pop up asking me this I might hit the wrong button and woops turn it on.

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elevationtoday at 3:56 PM

> notification reliability is always a top support complaint

I know octogenarians who use signal daily. "You called me and it didn't ring" or "messaged and it didn't beep" are definitely the top support complaints I receive. Thanks for being sensitive to this use case.

peacebeardtoday at 3:25 PM

Making the product worse for everybody because a minority can’t manage their own settings is a terrible strategy.

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