I like the final conclusion. And sadly I don't feel like anything changed for the better on this topic since 2023.
I am afraid that without a major crash or revolution of some sort, user won't matter next to a sufficiently big biz. But time will tell.
I've found the users-first mentality degrading over the years at companies. It's a bit jarring too, since a lot of my early training was pretty user-centric.