It goes both ways. Probably both parties are partially to blame here. But it is clear that this corporation did not provide a sensible support channel for such an important project to resolve the situation quickly.
Yes 100% Microsoft is at fault, I just ment anyone working with them should expect at least communication problems and needs to work to keep the channels open.
Yes 100% Microsoft is at fault, I just ment anyone working with them should expect at least communication problems and needs to work to keep the channels open.