This post rubs me the wrong way. Don't get me wrong, I'm a FA customer.

But this makes it seem like FA feels entitled to people's attention. Google is getting in the way of that, so they are complaining about the system.

Yes, unscrupulous opportunists + Google + AI (in that order) have rotted the email system into a byzantine husk of its former useful self, especially for promotion, but I don't understand why FA is making a fuss over this or should be accorded special treatment. Email sucks for everyone, maybe find other ways to get your message out?