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leesalminenyesterday at 4:55 PM2 repliesview on HN

I once decided to deny new customers in order to be able to service current demand at the quality we wanted. It backfired and made people want our product even more. Our phones were blowing up. That approach can have unintended consequences!


Replies

sunnybeetrootyesterday at 7:22 PM

You unintentionally used a common sales tactic; by decreasing supply you increase demand.

ayewoyesterday at 8:48 PM

Another knob you could have turned is: raise prices. Did you try this?