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azalemethtoday at 10:22 AM6 repliesview on HN

I guess the problem with Backblaze's business model with respect to Backblaze Personal is that it is "unlimited". They specifically exclude linux users because, well, we're nerds, r/datahoarders exists, and we have different ideas about what "unlimited" means. [1]

This is another example in disguise of two people disagreeing about what "unlimited" means in the context of backup, even if they do claim to have "no restrictions on file type or size" [2].

[1] https://www.reddit.com/r/backblaze/comments/jsrqoz/personal_... [2] https://www.backblaze.com/cloud-backup/personal


Replies

embedding-shapetoday at 10:35 AM

Any company that does the "unlimited*" shenanigans are automatically out from any selection process I had going, wherever they use it. It's a clear signal that the marketing/financial teams have taken over the businesses, and they'll be quick to offload you from the platform given the chance, and you'll have no recourse.

Always prefer businesses who are upfront and honest about what they can offer their users, in a sustainable way.

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ricardobeattoday at 11:03 AM

It’s funny that the same person asking for linux support would complain about B2 “not being for home users”. I sync my own backups to B2 and would set that up over installing linux any day of the week! It’s extremely easy.

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matheusmoreiratoday at 2:04 PM

I actually emailed them years ago about it. Asked them point blank what'd happen if I dumped 20+ TB of encrypted, undeduplicable backups onto their storage servers. They actually replied that there'd be no problem, but I didn't buy it. Not at all surprised to see this now.

louskentoday at 12:45 PM

Yea, that's pretty shady. Either don't call your service unlimited or bump up the prices so you can survive occasional datahoarder, called them out on it many years ago.

monoosotoday at 10:44 AM

Unlimited means without limits or restrictions.

If a company uses the word unlimited to describe their service, but then attempts to weasel out of it via their T&Cs, that doesn't constitute a disagreement over the meaning of the word unlimited. It just means the company is lying.

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ape4today at 11:47 AM

Why don't they charge by the Gigabyte

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