reminds me of the impossible fight for when someone forces themselves into a project and prescribes "industry standard" off-the-shelf solutions, to a problem that requires an engineered custom solution.
And when the final product isn't fit for purpose, what do they say when their decision becomes visible?
the off-the-shelf solution is never at fault. It's your execution. You architect your solution wrong. You didn't configure it right. You just didn't adopt it fully enough. The answer is always to dig deeper into the solution and leverage more of its features.
The problem is that the off-the-shelf solution doesn't even have the right feature set needed for the job in the first place.