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consumer451today at 2:04 PM2 repliesview on HN

I spent way too much money on a Peak Design backpack. 4 years in, the zipper broke. They honored the lifetime warranty, and swapped me for a brand new one.

That was my first time ever dealing with such a high-end product and a lifetime warranty.

Just sharing because it was a good experience.


Replies

petepetetoday at 4:15 PM

I love mine too, I have the messenger bag and the backpack. Both are in near perfect condition after years of use, commuting and travelling.

I love their camera straps and clips too, everything just works nicely together.

Swizectoday at 2:13 PM

Gonna echo that I love my Peak Design backpack. Only backpack I’ve ever owned that delighted me so much I told others and showed it off.

The design is a little dorky, especially now that every techbro in SF has one, but my god that thing has pockets and little details in all the right places. Been using mine for years and looks almost new.

One downside of high quality gear: Velomacchi (motorcycle bags/backpacks) seems to have gone out of business. Been using their stuff for almost 10 years. Feels indestructible, works great, but I’m never getting a replacement and I guess any warranty lasts only as long as the company …

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