Funny that I just saw this after have "Console temporarily unavailable". I am currently at the stage that: 1) I think Claude Code is very impressive 2) I think pretty much everything else about them is terrible.
* Support really poor, raised a ticket last week and have heard nothing back at all * Separation of claude.ai accounts and console accounts is super confusing * Couldn't log into the platform since I had an old org in the process of deletion even though I was invited to a new one (had to wait 7 days!) * Payments for more API credits were broken for about a week * Claude chat has really gone to s*t unless it always was. Just getting back terrible answers to simple questions. * The desktop app is a web app pretending to be a desktop app that doesn't always know it is a desktop app so you get things like, "this will only work in the desktop app". Yes I know, this is the desktop app! "Oh sorry about that but you need to use the desktop app". * mcp integration and debugging is dreadful, just a combination of generic "an error ocurred" and sometimes nothing at all * MCP only supports OAuth for shared connectors but auth key doesn't work even with "local" servers that are not necessarily local, just the config is local.
You can put those on the health status!
yeah the desktop app forgets it's the desktop app. claude code feels local right up until the api starts coughing up 500s. same thing, just in a terminal instead of a window.
Of course there's no support, that's like the entire point.
Anthropic support is reserved only for famous devs on X with > 100k followers.