I've got a story of this but backwards. I know a guy, a hiking guru, moderately famous for his backpacks. He's an ultralight long distance enthusiast who designs much of his own equipment. I went to his house for a weekend session with a few people to learn to make our own, and I'm still using the one I made. For a few years he made and sold them out of his living room. Then he sold his brand to an outfit that scaled it up into a decent business.
But the lightweight hiking guru made ultralight backpacks, with thin material and very minimal extras. It was designed to be light by a guy who could sew, so he was happy to fix it as needed on the trail. To him that was a feature not a bug. Meanwhile the company that bought the brand and design necessarily made it more robust, feature-full, and twice as heavy. They were pretty much forced to by the number of returns they were getting.
So now I treasure my old backpack that worseonpurpose would probably deplore, and keep it repaired so that I don't have to make another or go buy one that worseonpurpose would probably like better.
Yep. Ultralight hikers are industrious and good maintainers. They take pride in lightweight bags and making them or acquiring them. Those hikers will deal with a defect on the trail or after they get to port and expect to do so with their pack.
Your average backpack consumer is a different breed. Cosmetic designs, logos, colors, and generic pockets are key marketing traits of consumer backpacks and small rips or tears are seen as reasons to replace the backpack.