If you're looking for a backpack, I can't recommend Osprey enough. They are still a independent US company with a lifetime warranty they actually stand by. I had to call their customer service just last week after I ordered the wrong size bag. I was connected to an actual human immediately, and he sent me a prepaid return label, even though it was my fault and I was fully expecting to pay for return shipping myself. I own several of their bags and have never had a single issue with any of them.
I had a buckle that was broken on one of my backpacks. Sent a message to Osprey and they sent a replacement buckle. I was quite impressed.
If you live in Switzerland and vibe with their brand, Freitag bags totally rock and never die.
I have an Osprey backpacking pack that's about 10 years old. I had a squirrel chew through the zipper on the removable pouch. I sent it off to Osprey to be repaired and they sent me a brand new pouch.