They aren't a monopoly, and especially not a monopoly on emails.

How did we get to the point where there can be 12 services, but the one with lots of customers is a "Monopoly". Its a complete destruction of the word. They aren't killing their competitors, nor making it illegal to compete. Yeah its harder in the current era to run your own mail server, for a variety of reasons involving spam. But can we just cut the shit on calling literally every company with more than 100 employees a Monopoly?