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JohnScolarotoday at 12:47 PM5 repliesview on HN

> We had a budget alert (€80) and a cost anomaly alert, both of which triggered with a delay of a few hours. By the time we reacted, costs were already around €28,000.

I had a similar experience with GCP where I set a budget of $100 and was only emailed 5 hours after exceeding the budget by which time I was well over it.

It's mind boggling that features like this aren't prioritized. Sure it would probably make Google less money short term, but surely that's more preferable to providing devs with such a poor experience that they'd never recommend your platform to anyone else again.


Replies

arcticfoxtoday at 1:51 PM

I get furious every time this comes up and somehow there are bootlickers ready to defend big tech on it.

My ~2 person small business was almost put out of business due to a runaway job. I had instrumented everything perfectly according to the GCP instructions - as soon as billing went over the cap the notification was hooked up to a kill switch, which it did instantly.

GCP sent the notification they offered as best practice 6 HOURS late. They did everything they could to not credit my account until they realized I had the receipts. They said an investigation revealed their pipeline was overwhelmed by the number of line items and that was the reason for the lag. ... The exact scenario it is supposed to function in. JFC.

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zanbezitoday at 12:54 PM

Exactly my thoughts, can not really understand how delayed alerts are acceptable... Have you managed to settle the cost with Google, what was the outcome?

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Hamukotoday at 1:09 PM

Which cloud provider actually prioritises features that cut off your money supply? Because AWS sure as shit doesn't either.

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miltonlosttoday at 1:49 PM

> Sure it would probably make Google less money short term, but surely that's more preferable to providing devs with such a poor experience that they'd never recommend your platform to anyone else again.

Welcome to late-stage capitalism, where there is no long-term thinking, only short-term profit stealing, and Fuck You I Got Mine.