> Maybe but the product category is not necessarily a monolith in the same way that Claude Code is. These general purpose tools will have to action across a heterogeneous set of enterprise systems/tools.

What would make it not be a monolith? To me it seems like there'll be a big advantage (e.g. in distribution, user understanding) for most people to be using the same product / similar interface. And then the agent and the developer of that interface figure out all the integrations under that, invisible to the user.