logoalt Hacker News

RogerLyesterday at 6:32 PM0 repliesview on HN

7 trivial prompts, and at 100% limit, using sonnet, not Opus this morning. Basically everyone at our company reporting the same use pattern. Support agent refuses to connect me to a human and terminated the conversation, I can't even get any other support because when I click "get help" (in Claude Desktop) it just takes me back to the agent and that conversation where fin refuses to respond any more.

And then on my personal account I had $150 in credits yesterday. This morning it is at $100, and no, I didn't use my personal account, just $50 gone.

Commenting here because this appears to be the only place that Anthropic responds. Sorry to the bored readers, but this is just terrible service.