I wonder how it works for small folks like me. My brother sent me something from India and put a value on it (should not have). The government charged me a few bucks, but then fedex charged me something on top as their fees. Now if they charge me to return the fees, I will still end up losing money :) since the fedex fees were more than the government fees

It is not a big amount, but I am sure there are lots of people with similar stories.