The lack of details makes me wonder how large this "subset" of users really is
The lack of details itself is telling enough. Whatever comes out will be no doubt PR sanitised and some bigger clumps of truth won't make it through the PR process.
I remember working support and being told "always say 'subset' unless you absolutely know it's exactly 100% of customers" lol
The lack of details itself is telling enough. Whatever comes out will be no doubt PR sanitised and some bigger clumps of truth won't make it through the PR process.