Grocery is a big industry. What's shadowy about it?

Why deal with problem systems when we can punish someone we caught?

That is your thought process?

All grocery stores are introducing self-checkout as a way to reduce staffing. It's not a shadowy conspiracy, it's a legitimate fact. Many customers would much rather check out with a person.

Shadowy? Kroger's and Albertsons weren't allowed to merge due to anticompetitive practices, price hikes, etc. This was only a couple years ago & is out in the open. You can point all your fingers and toes at the boards of these companies if you need to.