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brsonyesterday at 7:24 PM3 repliesview on HN

I'll take this opportunity to report on my Framework Laptop 13 experience. I've had it for over a year.

The case is warped in multiple places. One USB C module doesn't accept a power charge reliably. It can overheat and shutdown. If the case flexes a little the trackpad stops responding - it needs to be on a flat surface. Power brick died.

On the plus side, my partner had one and when she threw it away she gave me her parts and I was able to swap some out. That was cool.


Replies

mplanchardyesterday at 8:06 PM

To compare anecdotes, I’ve had mine for 3 years, and it’s still working great. Haven’t had any issues with it.

Night_Thastusyesterday at 8:41 PM

That's rough. Did you contact their support about it? I measure a lot of companies by how they handle recovering from stuff like this.

show 1 reply
d3Xt3ryesterday at 9:55 PM

Hopeful that's no longer an issue with the Pro version, being made of a machined single-piece aluminum block.