Question: I have heard that at some tech companies that use internal chat software, the general practice is for IT to set it so that the messages are automatically deleted at the end of the day. In Google Chat this is a feature called "turn off history", and the idea behind it is that it can reduce a paper trail when there are investigations into the company doing something that's potentially monopolistic or otherwise shady.

If keystrokes are captured, isn't this a double-edged sword where maybe the company might be inadvertently collecting evidence against itself if there's an investigation and the investigators want to collect keystrokes?