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2001zhaozhaoyesterday at 11:20 PM5 repliesview on HN

Apparently it's just an A/B test. Legit LMAO moment, speedrunning reputation destruction to your entire userbase just to test a question whose answer you can probably already guess.

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> For clarity, we're running a small test on ~2% of new prosumer signups. Existing Pro and Max subscribers aren't affected.

> When we launched Max a year ago, it didn't include Claude Code, Cowork didn't exist, and agents that run for hours weren't a thing. Max was designed for heavy chat usage, that's it.

> Since then, we bundled Claude Code into Max and it took off after Opus 4. Cowork landed. Long-running async agents are now everyday workflows. The way people actually use a Claude subscription has changed fundamentally.

> Engagement per subscriber is way up. We've made small adjustments along the way (weekly caps, tighter limits at peak), but usage has changed a lot and our current plans weren't built for this.

> So we're looking at different options to keep delivering a great experience for users. We don't know exactly what those look like yet - that's what we're testing and getting feedback on right now.

> When we do land on something, if it affects existing subscribers you'll get plenty of notice before anything changes. Will hear it from us, not a screenshot on X or Reddit.

https://x.com/TheAmolAvasare/status/2046724659039932830

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Personally I love how they have increased everyone's quotas to counteract the Opus 4.7 tokenizer change a few days ago, but are immediately regretting it and trying to cut off subscription users.

If the subscriptions are unprofitable, then just communicate honestly, raise the price or lower limits for new subscribers transparently, and grandfather in existing users. That's what GLM coding plan is doing and it works fine for them. Don't ruin your reputation with opaque messaging and hidden changes. Lol


Replies

NitpickLawyertoday at 4:59 AM

MS paused Copilot subscriptions because they don't have enough capacity. Anthropic is trying to confuse new users and literally don't want 20$/mo because they don't have enough capacity. Seems like there's a trend here. A lot of people in scaling threads were saying that capacity projections and DC buildouts were "fantasy" a few years ago. Not so much anymore...

thousand_nightsyesterday at 11:33 PM

big fan of A/B tests that dehumanize the consumer into some kind of money making lab rat funnel whose only purpose is to be experimented on how you can extract more money out of it

peak siliconbromaxxing

show 2 replies
wrxdyesterday at 11:22 PM

What does it mean that they’re running a test? If you’re one of the unlucky 2% you need to pay more?

show 1 reply
rideontimeyesterday at 11:28 PM

If it’s just a “test,” why did they update the documentation?

dallen33yesterday at 11:35 PM

Actual lies - the documentation was changed.