In short, the author thinks it's the same reason that a half empty club will keep a line waiting outside: it inflates demand. Reality is probably that's one of the reasons only some of the time.
It may have been true in a bygone era when it was a crapshoot to "wing" plans and change mid-adventure, when the people standing in line couldn't just check the slab in their pocket to find alternative options such as venues without a line.
> thinks it's the same reason that a half empty club will keep a line waiting outside
Yeah, one of the most famous club in Berlin used to pull that trick, now it is about to close because the owners are not making enough money. People aren't fooled by these tactics anymore.
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There’s a bakery around here that actively works to make their line as long as possible. They might have the best croissants in the city, but they also have one person bagging them up at a snail’s pace and chatty cashier that wants to verify with every customer that yes, indeed, it is a beautiful day outside and the weather this week is supposed to be sunny with maybe some rain on Tuesday and she hopes it doesn’t rain on Tuesday because that’s her day off and she was thinking of going on a hike.