alt Hacker NewsThe issue is that the specialized employees is not someone you hire on payroll who has access to tools you purchase. They must be a John Deere employee who comes from out of state and costs you $$$$$$ to calibrate a sensor that could just be a simple menu button and a 20 second wait
Replies
greedo • yesterday at 7:51 PM
JD techs are all over the Midwest. No one is coming from out of state to work on your combine.
saalweachter • yesterday at 5:59 PM
I mean, sure, right to repair and all that, but to be clear, unless you have like 50+ tractors to maintain, it's not going to make economic sense to have a full time employee to repair them. You still want to call out, you just want the option of calling someone local with more competitive rates and a faster response time.
If John Deere is sending a tech, you've encountered something that could never be just a simple menu button. You've found a major flaw that they need to investigate in detail. John Deere would never send a tech for routine troubleshooting/repairs. That falls on the local dealership franchises. Their employees are not John Deere employees.