The reality is that most product leaders only care about the feedback that has visible consequences. If users aren't performing some action like quitting the app that shows in the telemetry, then they aren't going to pay attention.

They'd probably call the issue you see a "craft" issue. Some PM is likely raising it. What happens is that leaders in big companies want perspectives based on data. You can go in with issues like yours but if you don't have clear data that shows significant numbers of users leaving, or users piling in, then you might as well not show up. People care about craft primarily will really struggle in these large organizations. That's not a good thing but how it is.

In large organizations, you'll see a lot of A/B testing or experimentation. Some of the worst decisions from a craft perspective are ones where they only look for "did this cause some kind of negative impact on numbers?" situation. If your feature is neutral (on abandons, uninstalls, or whatever negative outcome), then it can get shipped which overrides any qualitative question around "should we ship this in this state?". Doesn't matter too much according to these folks because it's not making things worse (in terms of numbers.)

There is probably more to explore in modern "product management" that's at the root of many of these problems. HN tends to focus on engineering but within large companies there is now a bifurcation and development of a field that forgets lots of PM was already invented.

I hate this feature. Google knows the languages I speak because I added them in my account, even with all the tracking they obviously know, but they keep messing it up in all their products, Google Search, YouTube (they add machine audio translations to videos and translate the thumbnails).