alt Hacker NewsEveryone in this industry should be required to read Careless People by Sara Wynn-Williams about her tenure at Facebook. Not because the book is about how evil Meta/Facebook is as a company but because you get to see the lengths people go to mentally convince themselves they are the good guy. Repeatedly in the book she tries to assure herself she's making the world better and that there's actually an ethical, positive company inside Facebook and she just had to navigate the politics to make it known despite all evidence to the contrary.
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From what I've seen the focus on a few big companies can have a backwards effect on some people's sense of morals. I've heard a few people justify their work for unethical companies as "At least it's not as bad as what Facebook does".
It can also have the opposite of the intended effect when it encourages beliefs that bad behavior is normalized in the industry. I've heard an executive try to drum up support for a program to sell customer data by saying that everyone does it, from Facebook to Google. When others explained that Facebook and Google didn't sell customer data, they didn't believe it. They had read so much about big companies collecting customer data to sell that they thought everyone did it and therefore it was okay.
The very first chapter was actually excellent in setting my relationship to the book going forward, because stuff like this twanged against my brain and made me think, "Oh, she just really wanted to be powerful and influential and chased whatever she thought would give her that"
> [after surviving a shark attack] why did this happen to me? If I survived against the odds, surely there had to be a reason? [...] After becoming an attorney, I ended up in the foreign service because it seemed like a way to change the world, and I wanted an adventure. I ended up at the UN because I genuinely believed it was the seat of global power. The place you go when you want to change the world.
> It seemed obvious that politics was going to happen on Facebook, and when it did, when it migrated to this enormous new gathering place, Facebook and the people who ran it would be at the center of everything. They’d be setting the rules for this global conversation. I was in awe of its ineffable potential.
> The vastness of the information Facebook would be collecting was unprecedented. Data about everything. Data that was previously entirely private. Data on the citizens of every country. A historic amount of data and so incredibly valuable. Information is power.
> After years of looking for things that would change the world, I thought I’d found the biggest one going. Like an evangelist, I saw Facebook’s power confirmed in every part of everyday life. Whatever Facebook decided to do—what it did with the voices that were gathering there—would change the course of human events. I was sure of it.
> This is a revolution.
> What do you do when you see a revolution is coming? I decide I will stop at nothing to be part of it. At the center of the action. Once you see it, you can’t sit on the sidelines. I’m desperate to be part of it. I can’t remember ever wanting anything more.
This is a really important thing that people on the left in particular seem to consistently overlook: local incentives, emergent corporate behaviors, and the unconscious need to believe you’re “right” have way more explanatory power than “X is actually evil”.
I'm in the middle of this book right now, and I agree. It's a fantastic read to get inside the psychology of the folks that are making huge decisions about how society works.
How do you determine if they are mentally convincing themselves they are the good guy, when in fact it is you who is the good guy.
From either perspective, if the roles were reversed, wouldn't it look the same? Both parties thinking they are doing the right thing.
There are a lot of legitimate criticisms out there, they seem to be vastly outnumbered by illegitimate criticisms, no matter what position you hold. It's easy to hold your opinion when you are inundated with a constant stream of invalid arguments that say little more than "I don't like the tribe you chose". Any valid argument is easily overlooked without a sense of guilt in that environment.
You’re probably right about the book either way, but I think the comparison has an obvious limitation. At best, Meta’s mission is “social connection.” Held up in an equally charitable light, a defense contractor is “protecting American interests.” The positive case is so much more stark that it’s probably easier to convince yourself of.
But I also think that’s partly because it’s actually true. (I concede I work in defense and am biased.)
There’s certainly a necessary debate to be had about whether these companies are doing the right things, whether they’re going about it the right way, and whether the United States’ actions are moral and legal.
But it’s very hard to argue that national security itself isn’t necessary. Whereas you can much more easily argue that a social-media-based ad company has no reason to exist in the first place.
People do anything for money
I think Mitchell and Webb sketch is enough. It's not some slow descent to badness in case of Palantir, it's obvious from the PR materials alone
I'll never forget this spot on NPR where they interviewed a machine learning engineer working on AI videos. The engineer was purely focused on how cool the technology is, how real it looks, etc.
The interviewer asked, "aren't you worried about this getting into the hands of the wrong people, and creating deepfakes for extortion and things like that?"
The engineer paused for a few seconds, and then said, "gosh I never even considered that." She created this monster and all she could think about was how neat it was technologically.
This quote immediately stood out:
> Are you tracking Palantir’s descent into fascism?
Their framing is wrong. The beliefs and internal politics of the people making the surveillance tools don't matter.
The fact is they're making tools to assist government overreach, and anyone with any political awareness (or maybe more importantly here, objectivity) could have seen that. They're just the enablers.
I have an irrational hatred of someone who believes in "reality distortion fields". Over the last 10 years, I also have come away with an intense impression that Silicon Valley is full of the self-delusional type, as evidenced by Sara's book, Palantir's weird advertising and CEO, and the insane Nimbyism.
I believe it is in the best interest of the United States if the center of power shifts back from West Coast "tech bros" to the East coast. I and many others had enough of Silicon Valley.
Side note: I find it illuminating that one of the most popular social apps that birth social trends did not come from Silicon Valley, but China. I don't think Silicon Valley can drive social trends at all (anti-humanity types are too prevalent).
They would read it and just say to themselves "Wow, how could anyone fall into that trap? Certainly I never would!"
"It is difficult to get a man to understand something, when his salary depends on his not understanding it.” -Upton Sinclair
To quote Upton Sinclair:
> “It is difficult to get a man to understand something, when his salary depends on his not understanding it.”
But there's something bigger that you allude to, which is that very few peoplel think of themselves as the bad guys. People separate themselves from the harm they contribute to or they dehumanize the targets of that harm and then argue they deserve it somehow or simply that this is necessary for some reason (eg lesser evil arguments).
I eschew the concept of "bad guys" in general because it's a non-argument. Philosophically and politically it's known as "idealism" [1][2]. It's saying "we are the good guys because we are the good guys" and everyone think they're the good guys.
The alternative to this is materialism [3] and historical materialism [4]. There is no metaphysical or inherent goodness (or badness). You are the sum of your actions and their impact on the world. Likewise you are a product of your material world.
So we don't really need to go down the rabbit hole of figuring out if, say, FB/Meta or Palantir is a "good" company or if the employees are or feel "good". We can simply look at the impact and whether that impact was intentional or otherwise foreseeable.
And that record for Meta really isn't good eg Myanmar and the Rohingya genocide [5] or FB's real world harm from spreading misinformation [6].
[1]: https://en.wikipedia.org/wiki/Idealism
[2]: https://en.wikipedia.org/wiki/Idealism_in_international_rela...
[3]: https://en.wikipedia.org/wiki/Materialism
[4]: https://en.wikipedia.org/wiki/Historical_materialism
[5]: https://www.amnesty.org/en/latest/news/2022/09/myanmar-faceb...
[6]: https://theconversation.com/facebook-data-reveal-the-devasta...
Everybody need to be a hero of their own story. Even concentration camp guards had this mental model, apart from outright sadists (I know I know, Godwin is cheap but it fits so well when talking about sociopathic traits and/or lack of morality when convenient).
There is no “ethical” company. They will tend towards making money by means that can be interpreted as being legal. Sometimes they will do things not legal - but those are calculated decisions based on how much the profit from said actions is compared to how much they will pay out as fines.
Ethics and laws are for chumps like us. Because we don’t have the financial and legal muscle to challenge the state.
My experience is that people will be able to justify anything that is "normal". I went vegan after learning too much of how the literal sausage is made and the amount of people who have unprompted (people are weird about it so I try to avoid talking about being vegan except for mentioning it quickly while declining food) said something along the lines of "factory farming is awful but I just love bacon" and laugh is legitimately terrifying. It seems like if it's normal enough people will say something is bad and will happily do it anyway.
It's made me rethink my life and how I do the same thing and was the impetus for me leaving tech.