> The false promise of efficiency [...] that is extremely unlikely to mean more time with each patient. Instead, it will mean more patients.
nit: that is a real efficiency gain. seeing more patients sounds better on the face of it.
That's not a nit. There's not much left of the articles point once you take this on board.
Exactly. It means that if you've ever tried to get an appt and been told there's a 4 month waiting list, AI could help get you in sooner. That is a real win.