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jubilantiyesterday at 4:40 PM3 repliesview on HN

For now. It always begins as voluntary. But then doctors will start to treat people who opt out the way TSA treats me when I opt out: a hostile adversary.

I already get glares and sighs when I dare to actually read every word of a multipage form I am expected to sign without reading. Was told once I would lose my appointment if I took longer than a few minutes to read more than 10 pages because I could not be checked in until I signed. Other patients are waiting, your exercise of your human rights is inefficient.

Then soon I'll have to pay a higher copay to opt out. Then I won't be able to opt out at all.

All in the name of optimizing patient NPS scores and patient throughput.


Replies

kube-systemyesterday at 4:56 PM

I've never had this problem. IME every doctors office recommends showing up 15-20 minutes early to a new-patient appointment for the explicit reason of filling out paperwork.

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tclancyyesterday at 6:28 PM

>For now. It always begins as voluntary. But then doctors will start to treat people who opt out the way TSA treats me when I opt out: a hostile adversary.

You sure this is a privacy issue?

ryandrakeyesterday at 4:51 PM

> Was told once I would lose my appointment if I took longer than a few minutes to read more than 10 pages.

I'd be finding a new doctor at that point. Ridiculous. I love it how doctors can be 30 minutes late for their appointments because they're running late and all their appointment delays are cascading, but if the patient reads a document for 5 minutes, they're the problem!