>It's literally the largest registrar in the world, by a large margin. When you're a business and want something reliable, picking the most popular provider is usually a strategy that works decently well. They're more likely to have established processes that work for all sorts of cases.

It's also literally one of the most criticized and awful registrars in the world, by a large margin. If decades of stories like this don't convince you to go with a more reliable registrar then I have very little sympathy.

This story is not egregious, it's in fact typical of GoDaddy. Every so often we get a HN post with a GoDaddy horror story. You'd think people would have learned by now.