It is fundamental to language modeling that every sequence of tokens is possible. Murphy's Law, restated, is that every failure mode which is not prevented by a strong engineering control will happen eventually.
The sequence of tokens that would destroy your production environment can be produced by your agent, no matter how much prompting you use. That prompting is neither strong nor an engineering control; that's an administrative control. Agents are landmines that will destroy production until proven otherwise.
Most of these stories are caused by outright negligence, just giving the agent a high level of privileges. In this case they had a script with an embedded credential which was more privileged than they had believed - bad hygiene but an understandable mistake. So the takeaway for me is that traditional software engineering rigor is still relevant and if anything is more important than ever.
ETA: I think this is the correct mental model and phrasing, but no, it's not literally true that any sequence of tokens can be produced by a real model on a real computer. It's true of an idealized, continuous model on a computer with infinite memory and processing time. I stand by both the mental model and the phrasing, but obviously I'm causing some confusion, so I'm going to lift a comment I made deep in the thread up here for clarity:
> "Everything that can go wrong, will go wrong" isn't literally true either, some failure modes are mutually exclusive so at most one of them will go wrong. I think that the punchy phrasing and the mental model are both more useful from the standpoint of someone creating/managing agents and that it is true in the sense that any other mental model or rule of thumb is true. It's literally true among spherical cows in a frictionless vacuum and directionally correct in the real world with it's nuances. And most importantly adopting the mental model leads to better outcomes.
> The sequence of tokens that would destroy your production environment can be produced by your agent, no matter how much prompting you use.
Yes, but if the probability is much smaller than, say, being hit by a meteorite, then engineers usually say that that's ok. See also hash collisions.
"It is fundamental to language modeling that every sequence of tokens is possible."
This isn't true, is it? LLMs have finite number of parameters, and finite context length, surely pigeonhole principle means you can't map that to the infinite permutations of output strings out there
I do think that as service providers we now have a new "attack vector" to be worried about. Up to now, having an API that deletes the whole volume, including backups, might have been acceptable, because generally users won't do such a destructive action via the API or if they do, they likely understand the consequences. Or at the very least don't complain if they do it without reading the docs carefully enough.
But now agents are overly eager to solve the problem and can be quite resourceful in finding an API to "start from clean-slate" to fix it.
> It is fundamental to language modeling that every sequence of tokens is possible.
This is just trivially wrong that I don't understand why people repeat it. There are many valid criticisms of LLM (especially the LLMs we currently have), this isn't one of them.
It's akin to saying that every molecules behave randomly according to statistical physics, so you should expect your ceiling to spontaneously disintegrate any day, and if you find yourself under the rubble one day it's just a consequence of basic physics.